Privacy Policy

This Privacy Policy explains how NotaryPro LLC ("we," "us," or "our"), which operates the NotaryPro service, collects, uses, shares, and protects information when you use notarypro.me, submit a request form, or communicate with us by phone, text, or email.

NotaryPro appointments are scheduled and dispatched by a360 Inc, our dispatch partner. When you submit a request form, your request is sent to a360 Inc, and a360 Inc is the party that will typically call or text you about it. Where this policy says "we," it covers both NotaryPro LLC and a360 Inc acting on our behalf.

Information We Collect

Information you give us

When you submit a request form, we collect your first and last name, email address, phone number, ZIP code, the type of notarization you need, and the description of the documents you provide. If you contact us directly, we collect whatever you choose to include in that message.

Information collected automatically

When you submit a form, our servers record technical details of that submission, including:

• Your IP address, and the approximate city, region, country, and time zone associated with it
• Your browser's user-agent string
• The page URL you submitted from, including any campaign parameters in it, and the page that referred you
• The date and time we received your submission

We use ordinary web analytics on this site, including Google Analytics 4 and Google Ads conversion measurement. These set cookies and may record a Google Click Identifier (gclid) when you arrive from an advertisement, which lets us attribute a request to the ad that produced it. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Consent records

When you tick the consent boxes on a request form, we record which boxes you ticked, the exact wording of the disclosures as they appeared on your screen, the version of that wording, the page you were on, and the time you submitted — alongside the technical details listed above. We keep these records to demonstrate that contact you receive from us was consented to. We retain them for at least five years after your last interaction with us, even if you later opt out of contact.

How We Use Your Information

• To respond to your request, confirm appointment details, and dispatch a notary
• To contact you about scheduling, availability, and pricing for your notarization
• To process payment for services you request
• To maintain records of the consent you gave us
• To measure the performance of our advertising and improve our site
• To detect and prevent fraud, spam, and abuse
• To comply with legal obligations and to establish or defend legal claims

Calls and Text Messages

If you tick the communications consent box on a request form, you agree that NotaryPro LLC and a360 Inc may contact you at the phone number and email address you provided — including by text message — about scheduling, availability, and pricing for your notarization. In practice, a360 Inc places most of these calls and texts, because it is the entity that schedules and dispatches the appointment.

• Consent is not a condition of purchase. You can request and receive notary services without agreeing to calls or texts by calling us at (888) 619-6072 instead.
• Message frequency varies based on your request and appointment activity.
• Message and data rates may apply. Your carrier's rates are between you and your carrier.
• To stop texts, reply STOP to any message. You will receive one confirmation, and we will send no further marketing or scheduling texts to that number.
• For help, reply HELP to any message, or contact us at hello@notarypro.me or (888) 619-6072.
• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing purposes. Your number is shared only with a360 Inc, which schedules and dispatches your appointment as described above, with the notary assigned to that appointment, and with the messaging providers that transmit our messages. None of them may use your number for their own marketing, and none of them may sell or transfer it onward.

How We Share Information

We share your information only as described here:

• a360 Inc, our dispatch partner. Every request submitted through this site is sent to a360 Inc, which schedules the appointment, contacts you about it, and assigns a notary. It handles your information for those purposes and may not use it for its own marketing.
• The notary assigned to your appointment. Notaries in the NotaryPro network are independent contractors. We share the details necessary to complete your appointment, such as your name, contact information, location, and document type.
• Service providers. Hosting, customer-relationship management, messaging, analytics, and payment processors that operate on our behalf and are permitted to use the information only to provide those services.
• Legal and safety. When required by law, subpoena, or court order, or to establish, exercise, or defend legal claims, including proving consent in a dispute.
• Business transfer. In connection with a merger, acquisition, or sale of assets, subject to this policy.

We do not sell your personal information.

Your Choices

• Texts: reply STOP to any message.
• Calls: tell any representative you want to be placed on our internal do-not-call list, or email hello@notarypro.me. We honor these requests promptly and maintain an internal do-not-call list.
• Email: use the unsubscribe link in any marketing email. We will still send transactional messages about an appointment you have booked.
• Cookies: most browsers let you block or delete cookies. Some site features may not work if you do.

Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, request its correction or deletion, and appeal a decision we make about such a request. Residents of California, Colorado, Connecticut, Texas, Utah, Virginia, and other states with comprehensive privacy laws have these rights under their state statutes. To make a request, email hello@notarypro.me. We will verify your identity before acting, and we will not discriminate against you for exercising these rights.

Note that we may retain consent records and transaction records after a deletion request where we are permitted or required to do so, including to defend against legal claims.

Data Security

We use reasonable administrative and technical safeguards to protect the information we hold, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the current version. Material changes will be posted here before they take effect.

Contact Us

NotaryPro LLC (operator of NotaryPro)
Dispatch partner: a360 Inc
Email: hello@notarypro.me
Phone: (888) 619-6072